FAQ – Frequently Asked Questions
At Packman Mobile Storage, we offer convenient and customizable moving and storage solutions across the Raleigh area. Whether you’re moving locally or need temporary storage, we deliver durable portable containers right to your doorstep, allowing you to pack at your own pace. Once you’re ready, we’ll transport your belongings to your new location or to our secure storage facility. To help you get the most out of our services, we’ve compiled answers to some frequently asked questions below.
1. How much does it cost to rent a storage pod?
- Onsite at Customer’s Location: $165 per month plus tax.
- At Our Storage Facility: $225 per month plus tax.
2. Is there a delivery fee?
Yes, there is a combined delivery and pickup fee of $200 within 20 miles of our Apex location. For locations beyond 20 miles, an additional fee of $4 per mile will be applied to each service.
3. Is there a minimum rental period?
Yes, our minimum rental period is one month. After that, you can continue renting on a month-to-month basis with no long-term commitment required.
4. How much can I load in the units?
Our storage units have a maximum weight capacity of 4,000 pounds.
5. Are the units watertight?
While the units are not completely watertight, they are designed to keep water out, ensuring that your items stay dry.
6. Does the pod fit in a driveway?
Yes, our storage containers fit in most standard driveways.
7. Can the storage pod be placed on grass?
Ideally, the pod should be placed on hard ground. However, it can be placed on grass, but please note that the weight of the unit may cause it to sink, potentially damaging the grass.
8. Is the service for residential or business use?
We service both residential and business customers. Most of our residential customers use the units for temporary storage or moving, while businesses like renovators, contractors, and apartment complexes frequently utilize our services. More details on residential uses cases here and for businesses here.
9. Is Packman Mobile Storage a PODS™ alternative?
Yes, Packman Mobile Storage offers a local storage and moving solution within the Raleigh-Durham area and is typically a more budget-friendly option compared to PODS™.
10. Is Packman a PackRat™ alternative?
Yes, we provide an alternative to PackRat™ for local storage and moving needs, with competitive pricing that is often cheaper.
11. Is Packman a UNITS alternative?
Yes, Packman Mobile Storage is also an alternative to UNITS, offering lower-cost storage and moving services for local customers.
12. Is Packman a U-Haul™ or other competitor alternative?
Yes, we offer a more convenient and affordable alternative to U-Haul™ for storage and moving. With Packman, you don’t need to rent and drive the truck yourself. Instead, you can load the unit at your own pace, and then call us to have it moved—no driving required.
13. Are the storage units the same size as a shipping container?
Our storage units are 8′ x 16′ x 8′, which are smaller than standard shipping containers. However, they are comparable in height and width, making the storage pod a versatile option for local storage and moving needs.
14. What areas do you deliver to?
We deliver to all areas surrounding Raleigh, NC. You can view the full list of service areas here.
15. Do you provide insurance for the items stored?
No, you are responsible for insuring the items stored in the unit. Packman Mobile Storage is not liable for any damage to your stored items.
16. How is the mobile storage delivered?
Our storage units are delivered on a rollback truck. The units are on wheels and are rolled off the truck into your driveway or specified location.
17. How fast can you deliver a storage unit?
We can often deliver within 24 hours of booking, depending on availability. Please contact us if you have concerns about delivery time.
18. Can I buy a storage pod from you?
Yes, we do offer some units for sale. Please contact us here for pricing and availability.
13. How long can I keep the storage unit?
You can rent the storage unit for as long as you need. Rentals are billed on a monthly basis, and the agreement will renew automatically each month unless you cancel.
14. What if I need additional handling or relocations during the rental period?
If you need additional handling or relocations of your storage unit, we charge $100 per handling within a 20-mile radius. Beyond 20 miles, there’s an additional fee of $4 per mile.
15. Can I access my storage unit if it’s stored at your facility?
Yes, if your storage unit is stored at our facility, you can access it daily from 7 am to 9 pm, provided your account is in good standing with no outstanding balances.
16. What happens if I make a late payment?
If your payment is not received by the due date, you will incur a 15% late fee. If the balance is not paid within 10 days, additional administrative fees may apply, and access to your unit may be restricted.
17. Do I need to be home when the storage unit is delivered?
Yes, we recommend that someone be present when the unit is delivered to ensure that it is placed in the desired location and there are no obstacles.
18. How do I prepare for delivery?
Ensure that the delivery area is flat and free of obstacles such as vehicles, low-hanging tree branches, or overhead wires. A hard, stable surface like a driveway is ideal. If the unit will be placed on grass, remember that the weight of the unit may damage the lawn.
19. Can I move the storage unit myself?
No, the storage unit should not be moved by customers. If you need it relocated, contact us to arrange a professional handling service.
20. What items are not allowed in the storage units?
You cannot store hazardous materials, explosives, flammable substances, perishable goods, or any illegal items. We also recommend not storing high-value items without proper insurance coverage.
