The Company agrees that all employees, agents, and authorized representatives acting on its behalf will be bound by the terms of this agreement when making bookings. The Company is responsible for ensuring that all applicable terms and conditions are followed for each unit rented under this agreement.
The Company is responsible for ensuring all terms and conditions of this agreement are met for each unit rented, including those arranged on behalf of third parties. This Agreement binds the Company and any of its authorized employees or agents who make bookings under this account.
Rental payments are due on the same calendar day each month, beginning on the date of delivery. A delivery and pickup fee of $100 per unit applies to all deliveries within 20 miles and must be paid at the time of booking. Any additional handling beyond the initial delivery and pickup will be charged at $100 per occurrence within 20 miles. For distances beyond 20 miles, an additional fee of $4 per mile will apply. All charges are subject to applicable state and local taxes.
The Company authorizes Management to charge the credit card on file or an otherwise approved payment method for all charges related to unit rentals.
If payments are made by mail, they must be postmarked at least three (3) days prior to the due date to avoid late fees.
The Company remains responsible for payment until all outstanding balances are paid, regardless of whether billing has been transferred to a client or another party.
The Company agrees to assume all risk associated with delivery and pickup of the unit, including any damage to driveways, landscaping, or other property. The unit must be returned in the same condition in which it was delivered, including the return of all straps, boards, and other equipment provided with the unit.
If the Company transfers billing responsibility to a third party, such as a client, the Company must provide that party’s credit card information to Management. The Company remains responsible for all charges until Management has confirmed receipt and acceptance of the new billing information in writing.
- Rent: The first month’s rent is due at the time of booking in order to secure the storage unit. The billing cycle begins on the delivery date, which becomes the Company’s monthly payment anniversary. Rent is due on that date each month without the need for additional notice or reminder from Management.
Management may automatically charge the credit card on file for monthly rent and any other applicable fees. The Company must ensure that all payment information remains valid and up to date throughout the term of this agreement.
All prepaid rent is non-refundable. This includes, but is not limited to, charges for rent, delivery, pickup, handling, and applicable taxes.
The Company remains responsible for all payments under this agreement unless Management has confirmed in writing that responsibility has been officially transferred to another party. Until such confirmation is provided, the Company is fully liable for all charges.
- Late Payment Procedures: If rent is not paid by the due date, a late fee of 15% will be applied to the outstanding balance if payment is more than five (5) days past due. If payment remains unpaid after ten (10) days, a $25 administrative fee will be added.
In the event of continued non-payment, Management may restrict access to the storage unit and may recover the unit or take legal action without further notice.
Tenants will receive reminder emails after missed payments. Management encourages prompt communication to help avoid unnecessary fees or service disruptions. Continued failure to resolve outstanding balances may result in legal penalties, termination of this agreement, or both.
- Digital Communications and Notices: The Company agrees to receive all notices, billing statements, and updates to this agreement electronically via email. Such emails shall carry the same legal weight as physical documents. The Company also agrees to make payments electronically and authorizes Management to charge the credit card or other payment method on file for all fees and charges.
It is the Company’s responsibility to maintain an active and accurate email address on file. Failure to update contact information may result in missed communications or additional fees. Emails will be considered delivered 24 hours after being sent, unless Management receives a delivery error. The Company understands and accepts the risks associated with electronic communication and releases Management from any liability resulting from such risks.
- Use Restrictions and Prohibited Items: The storage unit may not be used for any unlawful purpose or in violation of local ordinances, fire codes, or health regulations. The unit may not be used as a residence or for the occupancy of people or animals. The Company may not use the unit in any way that creates a nuisance, hazard, or danger.
The following items may not be stored under any circumstances: explosives, flammable or odorous substances, hazardous materials, pollutants, perishable goods, stolen property, illegal drugs or weapons, live animals, plants, or uninsured high-value items.
The Company may not alter or modify the unit in any way or affix signage without prior written consent. Any misuse, unauthorized entry, or confinement in the unit may lead to injury or entrapment, for which Management is not responsible. Any violation of these terms may result in immediate termination of the agreement, additional fees, or legal action.
- Insurance & Risk of Loss: All property stored in the unit is done so at the Company’s sole risk. Packman Mobile Storage is not liable for any loss or damage to stored items, including those caused by theft, fire, water damage, mold, weather conditions, pests, or even negligence on the part of Management.
The Company acknowledges that the storage units are not climate-controlled and may be exposed to temperature changes, humidity, or air quality fluctuations. It is the Company’s responsibility to avoid storing heat- or moisture-sensitive items and to monitor conditions when the unit is kept on-site.
No bailment is created by this agreement. The Company retains complete care, custody, and control of all stored property.
Management does not provide insurance coverage for stored contents. The Company must maintain its own active insurance policy throughout the rental period. This policy should cover theft, fire, vandalism, natural disasters, and all other relevant risks. Proof of insurance must be provided upon request.
It is the Company’s responsibility to ensure adequate insurance coverage for the full value of stored items and any liabilities that may arise. The policy must include a waiver of subrogation, which prevents the insurer from seeking reimbursement from Management.
- Liability, Indemnification, and Limits: The Company is responsible for the unit and its contents from delivery until return. This includes liability for any damage resulting from negligence, misuse, or breach of this agreement.
Management is only responsible for physical damage to the unit itself caused by defects or by its own negligence during delivery, pickup, or maintenance. Management is not responsible for damage to stored items unless caused by gross negligence or willful misconduct.
The Company agrees to indemnify and hold Management harmless against any claims, damages, or costs—including legal fees—arising from use of the storage unit, unless those damages are directly caused by Management’s gross negligence or intentional misconduct.
Management agrees to cover claims or costs the Company may face if those losses result directly from Management’s gross negligence or willful misconduct.
In no event shall Management be liable for indirect, incidental, or consequential damages, including lost income or business disruption, even if such damages were foreseeable. Management’s total liability is limited to the amount the Company has paid during the twelve (12) months preceding the incident. All units and services are provided “as-is” with no warranties beyond what is stated in this agreement. If the Company is dissatisfied, its sole remedy is to stop using the service and cancel the rental. These limits remain in effect even after termination of this agreement.
- Personal, Site, and Property Damage: Management is not responsible for any personal injury, death, or damage to landscaping, driveways, utilities, or other property during delivery, pickup, or use of the storage unit. The Company assumes all risks associated with the presence and use of the unit and agrees to indemnify Management against any related claims or expenses. Adequate insurance coverage is strongly recommended.
- Legal Fees and Expenses: The Company agrees to reimburse Management for all reasonable legal fees, court costs, and related expenses incurred in enforcing this agreement or defending against claims brought by the Company. This includes costs related to eviction, rent collection, property recovery, or any breach of this agreement.
If Management successfully defends itself against any legal actions brought by the Company, the Company will be responsible for all associated legal costs. This obligation applies to all legal actions, arbitrations, or proceedings and remains in effect after this agreement ends.
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OWNER’S LIEN: The property stored in the unit is subject to a self-storage owner’s lien under North Carolina General Statutes Sections 44A-40 through 44A-46. If the Company fails to pay amounts owed, Management may sell or dispose of stored property to satisfy the lien. Only full payment will stop auction or disposal procedures; partial payments will not.
Management may charge a $60 administrative fee each time a unit is processed for public sale.
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Condition, Care, and Alteration of Unit: Each unit is delivered in clean, functional condition. The Company must inspect the unit upon delivery and report any damage within 24 hours. If no report is received, the unit is considered accepted as-is.
The Company must keep the unit in good condition, securely locked, dry, and free of debris. Any damage must be reported immediately. The unit must be returned in the same condition as received, excluding normal wear and tear.
A $50 cleanup fee will be charged if items are left behind. Additional charges may apply for unreported damage or required repairs. All fees may be charged to the credit card on file.
The Company may not modify or alter the unit without prior written approval. The Company remains liable for any damage caused by itself, its employees, or its agents.
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Transfers: The Company must give at least seven (7) days’ notice for all transfer or pickup requests. Requests made with less notice will be subject to Management’s availability. The Company is responsible for coordinating all transfers and ensuring all terms of the agreement are met.
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Termination, Abandonment, Subletting, and Contact Information: This agreement continues on a month-to-month basis unless either party provides written notice of termination at least ten (10) days prior to the end of the current rental period. Rent will not be prorated if the Company vacates early. If the unit is not vacated by the end of the term, the agreement will automatically renew for another month.
The agreement will also terminate automatically if the Company abandons the unit. Abandonment is defined as removal of the lock while a balance remains unpaid, or failure to meet other key obligations under this agreement.
The Company may not sublet, assign, or transfer any rights under this agreement without written consent from Management. Requests must be submitted in writing and include full contact information for the proposed party. Approval is at Management’s sole discretion and does not release the Company from responsibility for rent, damage, or fees.
The Company must keep all contact details—including mailing address, phone number, email, emergency contact, and credit card—up to date. Changes must be submitted in writing.
- Right of Entry and Emergency Access:
The Company must provide a valid key or lock combination to Management. Management may enter the unit without notice in the case of emergency, inspection, maintenance, or compliance with government orders.
If emergency access is needed due to fire, flooding, suspected illegal activity, or other risk, Management may act immediately and will notify the Company afterward. If no key is provided, Management may use reasonable force to gain access at the Company’s expense. Management is not liable for damage caused during good faith emergency access.
If hazardous or unlawful conditions are found, Management may remove property or take corrective action at the Company’s expense.
- Waiver/Enforce-ability: If any part of this agreement is deemed unenforceable or invalid, the remaining provisions shall remain in full effect. No waiver by Management of any provision shall be interpreted as a waiver of any other provision or future breach.
- Succession: This agreement is binding on the Company and its successors, assigns, heirs, and legal representatives.
- Governing Law: This agreement shall be governed by the laws of the State of North Carolina, without regard to conflict of law rules. All legal proceedings related to this agreement must be brought in the state or federal courts located in . Both parties consent to the jurisdiction of those courts and waive any objection based on venue or forum.
- Waiver of Jury Trial: Both the Company and Management agree to waive the right to a trial by jury in any legal proceeding arising out of or related to this agreement. This includes all claims, counterclaims, or disputes involving the use of storage units, personal injury, or property damage.
The Company may opt out of this waiver by providing written notice to Management within ten (10) days of signing this agreement. If the Company opts out, the waiver will be void, and both parties will retain the right to a jury trial.
If this waiver is found to be unenforceable or invalid in any jurisdiction, the remainder of the agreement shall remain in effect. The invalidity of this clause does not affect the validity or enforceability of any other part of the agreement.
- Limited Warranty: Management, including its employees and agents, is not authorized to make warranties regarding the storage unit, premises, or facility. Any oral statements made by Management’s representatives do not constitute warranties and should not be relied upon.
This agreement contains the full understanding between the parties and supersedes all prior discussions. No warranties are provided except those expressly stated herein. Any implied warranties, including warranties of merchantability or fitness for a particular purpose, are expressly disclaimed. The Company accepts the unit, facility, and services “as is,” including any defects
- Rules and Regulations: The Company agrees to follow all posted rules and regulations issued by Management. These rules are incorporated into and form part of this agreement.
- Changes to Agreement: Management reserves the right to modify the terms of this agreement, including rental rates and conditions of occupancy, by providing thirty (30) days’ written notice. Continued use of the storage unit after the effective date of the changes will constitute acceptance of the revised terms.
- Locks, Access, and Mobile Storage Use: The Company must lock the storage unit immediately upon rental using a single lock and must provide Management with a key or combination. If the unit is left unsecured or the lock is damaged, Management may place a replacement lock at the Company’s expense. Management is not liable for loss or damage caused by failure to properly lock the unit.
Access to Management’s facility may be limited or conditioned as needed, including by restricting hours, requiring identity verification, or requiring sign-in procedures. Only individuals authorized in writing by the Company may access the unit unless they possess a valid access code and key.
All rental terms apply to mobile storage units whether they are located at Management’s facility or placed at a site designated by the Company. If the Company defaults and the unit is off-site, Management may retrieve the unit at the Company’s expense and enforce the terms of this agreement in full. Management is not responsible for damage occurring during transport, loading, or unloading.
- Weight Capacity: The maximum allowable weight for any storage unit is 4,000 pounds. The Company is responsible for any damage or operational issues resulting from exceeding this weight limit. All costs for repairs, transport failures, or delays caused by overloading will be charged to the Company.
- Straps, Wheel Chocks, and Boards: All straps, wheel chocks, and boards supplied with the unit must be returned at the end of the rental period. Charges for missing items are as follows: $5.00 per board, $10.00 per chock, and $20.00 per strap. These charges will be applied to the Company’s payment method on file.
- Acknowledgment of Rules and Policies: The Company acknowledges and agrees to comply with all of Management’s posted rules and policies as published at www.packmanmobilestorage.com. These rules are part of this agreement and may be updated periodically. The Company is responsible for reviewing and complying with updates. Non-compliance may result in fees, restricted access, or termination of the agreement.
- Limitation of Actions: Any legal action arising from this agreement—such as claims for breach, property damage, or personal injury—must be filed within one (1) year from the date the issue occurred. Claims related to non-payment may be filed within two (2) years of the last payment received.
This limitation applies to all legal and arbitration proceedings, except for emergency relief or injunctive actions, which may be brought at any time in a court of appropriate jurisdiction.
- Severability: If any provision of this agreement is found to be invalid or unenforceable by a court, the remaining provisions will continue to be fully enforceable. The court may modify the invalid clause to best reflect the original intent of the parties. If such modification is not possible, the clause will be replaced with one that closely reflects its original purpose.
If an essential provision is found invalid and cannot be replaced, both parties agree to reevaluate the agreement as a whole in good faith.
- Delivery and Pickup of Storage Units: It is the Company’s responsibility to ensure that the delivery and pickup site is suitable for access by a large truck. The surface must be flat and paved—such as concrete or asphalt—and free of grass, gravel, or obstructions. Overhead hazards like tree limbs or power lines must be cleared. If the site is not prepared, Management may refuse delivery or charge additional fees.
The Company must also ensure that the unit is emptied and cleaned prior to pickup. Failure to do so may result in added storage, handling, or cleaning fees.
Management is not liable for personal injury, property damage, or site damage—such as damage to landscaping, driveways, or utilities—during delivery or pickup, unless such damage results from gross negligence or willful misconduct. The Company assumes all such risks and must maintain proper insurance coverage. The Company also agrees to waive any subrogation rights its insurer may have against Management.
The Company grants Management full access for delivery and pickup and must provide any necessary gate codes or keys. If the unit is placed on property not owned by the Company, the Company must obtain proper authorization and assumes responsibility for any resulting violations, fines, or disputes.
In the case of nonpayment, Management reserves the right to retrieve the unit without notice, consistent with applicable law. Management will make reasonable efforts to resolve payment issues before taking action.
- Force Majeure: Neither Management nor the Company shall be liable for any delay or failure to perform caused by events beyond their control. This includes, but is not limited to, natural disasters, war, pandemics, labor disputes, transportation disruptions, or government actions.
Management is not responsible for delayed deliveries or pickups resulting from such events. If a force majeure event prevents the Company from using the storage unit, the Company may request a temporary suspension of rent. Management will review such requests in good faith.
If the force majeure event continues for more than sixty (60) days, either party may terminate this agreement by providing ten (10) days’ written notice. Both parties agree to act in good faith to minimize disruptions and reschedule services as needed.
